Cookie Policy at Papayawins Casino
We launched Papayawins Casino in 2023 with an MGA licence (MGA/B2C/823/2020), and this page sets out, in plain English, exactly what cookies our site sets, why each one exists, how long it stays on your device and how you can reject or delete any of it. You control this from the cookie banner on your first visit and from your browser settings afterwards.
What Cookies Actually Do
A cookie is a small text file that our website places on your device when you visit. It stores a short piece of data, such as a session identifier or your chosen language, and sends that data back to us on your next visit. Cookies cannot access your files, install software or read anything else stored on your computer.
We use them for practical reasons: keeping you logged in as you move between pages, remembering whether you accepted the banner, and counting how many visitors opened a given promotion. Without cookies, every page load would treat you as a stranger and simple actions, such as staying signed in during a deposit, would break.
The Cookies We Set
Four categories, one rule each
Strictly necessary cookies run the site. They keep your session alive, verify your login, protect forms against fraud and remember your GAMSTOP or self-exclusion status. These cannot be switched off without breaking core functions such as authentication and payment security.
Functional cookies remember your choices: the language you picked, your odds display format, muted or unmuted game audio. They contain no tracking data and simply save you re-selecting the same settings every visit.
Analytics cookies count aggregate behaviour: which pages get traffic, where visitors drop off, how long a session lasts. We see numbers, not identities, and we use the results to fix slow pages and improve navigation.
Marketing cookies support retargeting: they let our advertising partners show you Papayawins Casino ads after you leave, or measure whether a campaign brought a new player. These are the only category we always ask permission for, and they stay off unless you opt in.
| Cookie name | Category | Purpose | Duration |
|---|---|---|---|
| papaya_sid | Strictly necessary | Keeps your login session active | Session |
| papaya_sec | Strictly necessary | Fraud and bot protection | 30 days |
| papaya_lang | Functional | Remembers your language | 90 days |
| papaya_pref | Functional | Stores display preferences | 90 days |
| _ga / _gid | Analytics | Aggregate visit statistics | 365 / 24 hours |
| papaya_ad | Marketing | Retargeting and ad measurement | 180 days |
Cookies From Third Parties
Some cookies on our pages belong to other companies, not to us. We permit three categories: analytics providers who measure aggregate traffic on our behalf, advertising networks who run and measure the campaigns that brought you here, and payment providers whose cookies keep your Visa Debit, Trustly, Skrill or Bitcoin transaction flow secure during checkout.
Each third party sets its own cookies under its own name and applies its own retention rules. We list the main purposes in our cookie banner, and the table in the previous section covers the durations that apply to us. Nothing a third party sets on papayawins.uk.com entitles it to your account data, your deposit history or your KYC documents; those stay with us under our licence obligations.
If you want to inspect or block a specific third-party cookie, your browser settings show every cookie by domain, so you can identify the owner before deciding.
Manage Your Cookie Preferences
On our site
When you first land on papayawins.uk.com, the cookie banner gives you three choices: accept all, reject all non-essential, or open a detailed panel where you toggle analytics and marketing separately. Your choice is stored in a functional cookie, and the "Cookie Preferences" link in the site footer reopens the panel at any time, so you can change your mind months later.
- Chrome: Settings, Privacy and security, Third-party cookies, then block or clear per site.
- Safari: Preferences, Privacy, Manage Website Data to remove cookies for our domain.
- Firefox: Settings, Privacy and Security, Cookies and Site Data, Manage Exceptions.
- Edge: Settings, Cookies and site permissions, Block or allow specific sites.
What happens if you block cookies
Blocking strictly necessary cookies breaks login, deposits and withdrawals, so we do not offer that option. Blocking analytics or marketing cookies costs you nothing in functionality: games, bonuses and the 24/7 live chat all work exactly the same. You simply stop seeing retargeted ads, and we lose the traffic statistics that help us improve the site.
How Long We Keep Cookies
Retention is short by design. Session cookies vanish the moment you close your browser, because they only exist to carry one visit. Strictly necessary cookies last up to 30 days, functional cookies up to 90 days, analytics cookies up to 365 days and marketing cookies up to 180 days. No cookie we set survives beyond those limits, and deleting your browser data at any point removes everything immediately.
We revisit these durations annually. If a category turns out to need less time, we shorten it; we never extend a duration without updating this page first.
Changes to This Policy
When we change our cookie use, we update this page and publish the revision date at the top of it. If a change adds a new category or extends how long data is kept, the cookie banner reappears for every visitor and asks for fresh consent, including yours. Material changes also go out by email to registered players, alongside a notice in your account inbox.
Questions about this policy go to [email protected] or to our 24/7 live chat, and we answer data access or deletion requests within the statutory timeframe.
Frequently asked questions
Do I have to accept cookies to play at Papayawins Casino?
You need the strictly necessary cookies for login, deposits and withdrawals. Analytics and marketing cookies are optional, and rejecting them changes nothing about gameplay, bonuses or withdrawals.
Where can I change my cookie settings later?
Use the Cookie Preferences link in the site footer. It reopens the same detailed panel as the first-visit banner, and you can toggle analytics and marketing independently.
Are cookies used to track my gambling activity?
Analytics cookies count aggregate page visits and session lengths. They do not record your stakes, results or account balance, and no third-party cookie receives your account data.
Do cookies slow down my browser?
Cookies are a few kilobytes each. The handful we set has no measurable effect on loading speed, and clearing them takes seconds in any browser.
Does deleting cookies log me out?
Yes. Removing strictly necessary cookies ends your session, so you sign in again on your next visit. Your account, balance and settings are untouched.